Refund policy
-
Hassle-Free Returns
Returns are accepted within 7 days of delivery. Specific conditions may apply depending on the product and ongoing promotions. -
Refunds
Refunds for prepaid orders will be processed to the original payment method. For Cash on Delivery (COD) orders, the refund will be issued to THE GOOD CLOTH wallet. -
Defective or Incorrect Products
Any issues related to defective, damaged, or incorrect items must be reported within 24 hours of receiving the order. -
Sales & Offers
Products purchased during special sales or promotional offers that include free items (e.g., Buy One Get One) are not eligible for return. -
Reverse Shipping Charges
In cases of excessive returns, a reverse shipping fee of up to ₹100 may be charged. This amount will be deducted from the refund.