Shipping policy

At The Good Cloth, we’re committed to delivering your orders safely and swiftly. Please read below to understand how shipping works on our platform.

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🚚 Shipping Locations

We currently ship across all serviceable pin codes in India. If you're unsure whether we deliver to your location, feel free to contact us before placing an order.

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📦 Order Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed the next working day.

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🚀 Shipping Timelines

• Metro Cities: 3–5 business days

• Tier 2 & Tier 3 Cities: 5–7 business days

• Remote Locations: Up to 10 business days

Note: Shipping may be delayed during festivals, sale events, or unforeseen situations like extreme weather or courier strikes.

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💸 Shipping Charges

• Free Shipping on all prepaid orders.

• Cash on Delivery (COD): ₹50 additional fee (temporarily unavailable during launch)

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📦 Order Tracking

Once your order is shipped, you’ll receive an email/SMS with your tracking ID and a link to track your order in real-time.

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🧵 Packaging

We take pride in careful, eco-conscious packaging. All fabrics are securely folded, wrapped, and shipped to maintain their quality and hygiene.

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❗ Delivery Issues

If your order is delayed, lost, or arrives damaged:

• Contact us within 48 hours of delivery.

• Reach out at: contact.thegoodcloth@gmail.com or WhatsApp us at +91-9320522710

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📍 Address Accuracy

Please ensure your shipping address and contact details are entered correctly at checkout. We will not be responsible for deliveries made to incorrect or incomplete addresses.

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We’re here to make your shopping experience smooth. If you have questions about shipping, feel free to reach out anytime.

Thank you for choosing The Good Cloth.
Good fabric, straight from the source.